The
case of Pannebecker v. Liberty Life
Assurance Company of Boston, 2008
U.S.App.LEXIS 19753 (9th Cir., Sept. 18),
involved the question of whether, in
assessing a claimant's ability to work at
''any occupation,'' the individual's
pre-disability earnings and station in life
have to be taken into consideration.
This claim arose in 1996
when Nancy J. Pannebecker had to quit a
lucrative job with Hughes Electronics Corp.
due to coronary artery disease. Although
Liberty Life paid her long-term disability
benefits for three years, at the end of that
period, the insurer terminated the payments,
claiming that she could perform sedentary
work and was therefore not disabled.
The District Court
disagreed with Liberty's determination and
remanded the matter to the insurer because
it had failed to identify any specific jobs
for which Pannebecker was qualified.
However, Liberty once again found her not
disabled after consulting with a vocational
expert.
The District Court upheld
that determination and the plaintiff
appealed. The 9th U.S. Circuit Court of
Appeals found that benefits should not have
been terminated, but also found the decision
Liberty rendered following the initial
remand was correct.
The court focused on
whether Pannebecker met the definition of
disability: ''unable to perform, with
reasonable continuity, all of the material
and substantial duties of his own or any
other occupation for which he is or
becomes reasonably fitted by training,
education, experience, age, and physical and
mental capacity.'' (Emphasis added.)
Although the insurer
identified a number of jobs it believed the
plaintiff could perform, the plaintiff
strenuously objected that such jobs were not
equivalent to her prior station in life and
that the earnings the identified jobs paid
were so disproportionate to pre-disability
earnings that such occupations could not be
considered a reasonable other occupation.
The plaintiff argued that
Madden v. ITT Long-Term Disability Plan
for Salaried Employees, 914 F.2d 1279
(9th Cir. 1990), required consideration of
prior salary in assessing ''training,
education and experience.'' Pannebecker also
asserted that Helms v. Monsanto Company
Inc., 728 F.2d 1416 (11th Cir. 1984),
required consideration of comparable
earnings based on its comment that
disability had to be assessed based an
''occupation from which [one] could earn a
reasonably substantial income rising to the
dignity of an income or livelihood, even
though the income is not as much as he
earned before the disability.'' Id.
at 1421-22.
The 9th Circuit disagreed
with Pannebecker's reading of those cases,
though, and refused to read into the plan a
requirement that the alternative occupation
pay wages comparable to Pannebecker's prior
earnings even though the plaintiff cited a
Liberty Life Assurance internal claim manual
that indicated the insurer ''should consider
'reasonable replacement of income based on
TEE [training, education and experience].''
The appeals court found
the internal guidelines were not ''hard and
fast rules'' that required modification of
the specific plan language.
Hence, the court refused
to overturn the final denial even though the
court also determined that the initial
decision to terminate benefits was
arbitrary. Thus, the court ordered payment
of benefits for the interim period because
the initial termination was contrary to the
plan requirements.
The court ruled its
decision was in compliance with
Grosz-Salomon v. Paul Revere Life Insurance
Co., 237 F.3d 1154, 1163 (9th Cir.
2001), which held that benefits should be
reinstated when but for the insurer's
arbitrary and capricious conduct, the
insured would have continued to receive the
benefits.
''Pannebecker was already
receiving benefits,'' the 9th Circuit
explained, ''and, but for Liberty's
arbitrary and capricious conduct — i.e., its
failure to apply the terms of the plan
properly — she would have continued
receiving them. While Liberty was given a
second opportunity to determine whether
Pannebecker was 'disabled' under the plan,
that second chance should not have left
Pannebecker empty-handed during the time
that it took Liberty to comply with the
plan's requirements. The District Court
should have awarded Pannebecker benefits
from the time of Liberty's improper denial
in 2000 until the company's decision of May
3, 2005, to decline to alter its benefits
determination.''
The court also remanded
the matter for a determination of
entitlement to attorney fees.
The main holding in this
case deviates from substantial precedent.
Both the commentators and ALR annotations
suggest that the insured's station in life
must be written into the policy as an
implied term in assessing whether the
claimant is capable of working in any
capacity. Appleman on Insurance 2d, section
683; Annot., ''What Constitutes Permanent or
Total Disability within Coverage of
Insurance Policy Issued to Physical Laborer
or Workman,'' 32 ALR 3d 922 (1970).
Indeed, that standard has
been universally applied dating back
Erreca v. Western States Life Insurance Co.,
19 Cal.2d 388, 394-395, 121 P.2d 689,
141 A.L.R. 68 (1942), which was reaffirmed
in Moore v. American United Life
Insurance Co., 150 Cal.App.3d 610, 197
Cal.Rptr. 878 (1984). Other key cases on
this issue include Mossa v. Provident
Life and Casualty Insurance Co., 36
F.Supp.2d 524, 531 (E.D. N.Y. 1999),
Hoffert v. Commercial Insurance Company of
Newark, 729 F.Supp 201 (S.D. N.Y. 1990);
Minnesota Mutual v. Lawson, 377 F.2d
525 (9th Cir. 1967); Minnesota Mutual v.
Wright, 312 F.2d 655 (8th Cir. 1963);
Weum v. Mutual Benefit Health and Accident,
54 N.W.2d 20 (Minn.); Blackwell v.
Prudential Life Insurance Company of
America, 34 S.E.2d 57 (S.C. 1945), and
Metropolitan Life Insurance Co. v.
Hawley, 198 S.W.2d 171 (Ark. 1947).
All of the cited cases,
along with many others, hold that the
insurer may consider only jobs that pay
earnings commensurate with the insured's
pre-disability earnings; and many insurers
internally recognize that they will not
consider any occupation that pays less than
60 percent of pre-disability earnings
indexed to reflect increases in the consumer
price index since the onset of disability.
Liberty appears to
interpret its policies to incorporate that
standard as well, which makes this ruling
even more difficult to understand. Insurers
may not apply, under the Employee Retirement
Income Security Act, differing
interpretations to the same issue.
Indeed, the Department of
Labor explained this point in the ERISA
regulations: ''[A]s a general requirement
for reasonable claims procedures for all
plans, that a plan's claims procedures must
include administrative safeguards and
processes designed to ensure and to verify
that benefit claims determinations are made
in accordance with governing plan documents
and that, where appropriate, the plan
provisions have been applied consistently
with respect to similarly situated
claimants. Courts have long recognized that
such consistency is required even under the
most deferential judicial standard of
review.'' (Citing Lutheran Medical Center
v. Contractors, Laborers, Teamsters and
Engineers Health and Welfare Plan, 25
F.3d 616, 620-22 (8th Cir. 1994); De
Nobel v. Vitro Corp., 885 F.2d 1180,
1188 (4th Cir. 1989).) 65 Fed.Reg. 70246,
70251 (Nov. 21, 2000).
In addition, both
Egert v. Connecticut General Life Insurance
Co., 900 F.2d 1032 (7th Cir. 1990), and
Glista v. Unum Life Insurance Co. of
America, 378 F.3d 113 (1st Cir. 2004),
cited insurers' deviation from their own
internal guidelines as the basis for
concluding the benefit plans acted
arbitrarily by not administering claims in
accordance with its own rules and standards.
Since the footnote in this case suggests
Liberty has engaged in haphazard application
of its own guidelines, instead of excusing
the irregularity, consistent with the ERISA
law and regulations, the court should have
found that Liberty's inconsistency is per se
arbitrary without more of a rationale as to
why Liberty felt free to ignore its own
guidelines in this case.